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IT Support Administrator (Level 2+) (252614)BeaumontTexas.

IT Support Administrator (Level 2+) (252614)

Beaumont | Texas | United States | 77705

Job Title:
IT Support Administrator (Level 2+)

Type of Position:
Contract – Long Term (No set duration, possible for going direct)

Candidate Requirements:
This position is ONLY open to candidates who are US Citizens or Permanent Residents (Green Card Holders).  Client will NOT accept candidates who are on CPT, OPT, H1B, or TN visas.  This position is NOT open to corp2corp, corp2hire, or w2 referral.

Job Location:
Beaumont, TX

Compensation:
$37.00/hr (overtime paid over 40 hours)

Benefits:
•    Available (health care, 401k, vision, dental, various plans available)
•    Paid holidays / vacation not available on contract (would be available if going direct)

Job Description:
HRU Technical Resources has partnered with a global chemical company to place an IT Support Administrator (Level 2+).

Duties and Responsibilities:
•    Provide basic end user support for Special Purpose PC’s, common configuration topics for standard PC’s and smartphones, printing, etc.
•    Using company system (gAHD) request and incident tickets. Level 2 technician who would receive tickets in the gAHD system from the Level 1 Service Desk.
•    Assist Internal Business Partners in placing orders for hardware and software using the standard tools.

Candidate Requirements:
•    Excellent communication skills - inbound and outbound phone calls in a professional manner, writing and replying effective emails.
•    Strong administrative skills
•    Intermediate level of Microsoft Outlook Mail, Word, Excel, and Powerpoint.
•    Support of Special Purpose imaged pc’s, connecting PC’s to special manufacturing equipment, working with external vendors to get additional support.
•    Critical thinking skills and problem-solving ability
•    Time management skills
•    Working as part of a team of people, have experience in a business environment as a Team player
•    Basic level understanding of Smartphone functionality, setup of email on a phone, initial Phone activation experience.
•    Ability to multi-task and work in a fast paced environment. Handle multiple orders, with interruptions and escalations during the business day, organized to track each order in an organized way to minimize mistakes.

Minimum Education & Experience:
•    Bachelor’s Degree in a relevant area is preferred, will consider with an Associate Degree with relevant experience.  

Work Environment / Other Info:
•    1st (day) shift

More about us and our clients

HRU has developed a large network of available candidates nationwide, as the company has been providing recruiting and staffing services in up to 22 States for over 25 years. We specialize in engineering, IT, technical and other support services. We are able to recruit and successfully place candidates in job openings in a variety of other fields and positions as well, such as human resources, administration, management, purchasing, sales, customer service, accounting, organic chemistry and more. HRU is able to service clients, regardless of location, by assigning an Account Manager and experienced Recruiters to provide the necessary staffing and support services. Likewise, HRU may assist job seekers anywhere in the United States, regardless of location.

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