Building, Factory, Bartender, Person, Worker, Luggage, Suitcase, Train, Transportation

IT Support Specialist - CAD/PDM Experience (193526)OshkoshWisconsin.

IT Support Specialist - CAD/PDM Experience (193526)

Oshkosh | Wisconsin | United States | 54902

IT Support Specialist (CAD/PDM Experience):

We here at HRU Technical Resources have partnered with an industry leading client looking for an experienced IT Support Specialist to provide support to customers’ technical calls on advanced software issues.

Our client is an established industry leader in the heavy vehicle industry. In this role you will provide first point of contact by troubleshooting, supporting, and training employees who utilize CAD/PDM/PLM software’s. As a member of the engineering systems support team you will provide a direct line for users to work with end-users to address information technology systems and server problems.

Responsibilities:

1.     Responsible for resolving moderately complex problems experienced by end-users working with the CAD/PLM systems. 

2.     Tests computer hardware and software to fulfill requests. 
Provides timely resolution of moderately complex problems or escalations on behalf of the end user. 

3.     Provide cases status updates to management and end users. 

4.     Evaluate requests for new software solutions. 

5.     Monitor, gather, and provide recommendations for issues regarding system and technical support functions that affect application diagnostics, quality, tooling, computer communication, etc. 

6.     Document management for Best Practices and Training. 

7.     Facilitate user training 

8.     Coordinate application management activities. 

 

About you:

1.     Associate degree in Information Technology, Computer Science, Engineering or equivalent. 

2.     Three (3) or more years of experience in Information Technology, Engineering, or related experience. 

3.     Experience and proficiency with various web-based software applications including Microsoft Office Word, Excel, PowerPoint, SharePoint, etc. 

4.     Customer focused with ability to promptly answer support related email, phone calls, and other electronic communications. 

5.     Ability to effectively communicate at all levels of the organization. 

6.     Ability to work in a team environment. 

7.     Strong organizational skill with exceptional follow through and attention to detail. 

8.     Strong time-management and prioritization skills, able to multi-task and prioritize competing requirements and meet deadlines. 

9.     Ability to work in a fast-paced environment where requirements are constantly changing. 

 

 

What you would have in a perfect world:

1.       Bachelor’s degree in Information Technology, Computer Science, Engineering or equivalent. 
Relevant industry recognized certifications (Certified Microsoft Technology Associate (MTA) - IT Infrastructure, Certified ITIL Foundation, etc.) 

2.       Experience working with Outlook, video and audio conferencing (WebEx) 

3.       One (1) or more years of prior experience with :
Service Desk 
Engineering Change Notices 
CATIA 
Creo Parametrics 
Windchill

Position Type:  Contract (6 months)

Job Location:  Oshkosh, WI

Hours: FT

 

Benefits and Salary:

Pay rate: $28-$33/hr

Benefits: Eligible for Health, Dental, Vision, 401k, Short Term and Long-Term Disability

I'm interested

Not ?

Thank you. Please complete your application on the next page.

People also viewed

Administrative Assistant

Woodcliff Lake New Jersey United States Woodcliff Lake, New Jersey, United States, 07677
Job Description·         Support Regional staff members with travel planning and arrangements ·         Support Region General Managers, and Region Director with the tracking and managing of travel expenses ·         Champion, coordinate and suppo...

Test Technician - Defense (194867)

Oshkosh Wisconsin United States Oshkosh, Wisconsin, United States, 54902
Description The Technician will support senior technicians and engineers in testing vehicles and parts/components, performing configuration changes and repairs of vehicles and test stands, and following appropriate engineering procedures, standard...

Test Technician (193662)

Oshkosh Wisconsin United States Oshkosh, Wisconsin, United States, 54902
Description The Technician will support senior technicians and engineers in testing vehicles and parts/components, performing configuration changes and repairs of vehicles and test stands, and following appropriate engineering procedures, standard...

Test Technician (191478)

Oshkosh Wisconsin United States Oshkosh, Wisconsin, United States, 54902
JOB SUMMARY: The Technician will support senior technicians and engineers in testing vehicles and parts/components, performing configuration changes and repairs of vehicles and test stands, and following appropriate engineering procedures, standar...

Test Technician (191317)

Oshkosh Wisconsin United States Oshkosh, Wisconsin, United States, 54901
Description:The Technician will support senior technicians and engineers in testing vehicles and parts/components, performing configuration changes and repairs of vehicles and test stands, and following appropriate engineering procedures, standard...

Test Technician - Defense (194872)

Fort Huachuca Arizona United States Fort Huachuca, Arizona, United States, 85613
Description The Technician will support senior technicians and engineers in testing vehicles and parts/components, performing configuration changes and repairs of vehicles and test stands, and following appropriate engineering procedures, standard...

Join our Talent Network

More about us and our clients

HRU has developed a large network of available candidates nationwide, as the company has been providing recruiting and staffing services in up to 22 States for over 25 years. We specialize in engineering, IT, technical and other support services. We are able to recruit and successfully place candidates in job openings in a variety of other fields and positions as well, such as human resources, administration, management, purchasing, sales, customer service, accounting, organic chemistry and more. HRU is able to service clients, regardless of location, by assigning an Account Manager and experienced Recruiters to provide the necessary staffing and support services. Likewise, HRU may assist job seekers anywhere in the United States, regardless of location.

ad348b56448f4d1caa8cc47397b492dd.png

cfa1a087696240e0a34011a6deb59244.png

cfa1a087696240e0a34011a6deb59244.png

Logo, Trademark
Logo, Trademark
Logo, Trademark