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Technical EditorAuburn HillsMichigan.

Technical Editor

Auburn Hills | Michigan | United States | 48326

Role summary

The “Diagnostic Technical Author” is an expert in the automotive after sales service domain. This candidate must understand and embrace the OBDII Diagnostic manual deliverable, which is designed to support aftermarket dealers in accordance to EPA/CARB regulatory.

The role is responsible for authoring company OBDII diagnostic repair information manuals and repair service information for aftermarket technicians. Providing this support is required to ensure compliance with environment and legal mandated diagnostics and service-related information.

Role responsibilities

·         Ensure a high degree of accuracy and timely delivery of OBDII diagnostic manual information to aftermarket dealers.

·         Gather all necessary information for preparation and publication of OBDII diagnostic manuals for company carlines.

·         Perform initial review of company supplied OBDII diagnostic repair information data and wiring diagrams and assess the scope of necessary edits and validation.

·         Use XML/SGML based application to author company supplied OBDII files to produce Service OBDII diagnostic manuals.

·         Apply technical writing skills, as well as automotive service engineering, and electrical troubleshooting experience to author diagnostic repair information.

·         Review completed OBDII diagnostic manual for compliance with quality and delivery standards.

·         Process and resolve feedback on the quality of OBDII diagnostic repair information.

·         Adapt to production and environmental changes, editorial processes, and generates ideas for process improvements.

·         Monitor and follow-up on progress of all projects in accordance to schedule and deadlines.

·         Ensures availability and display of OBDII diagnostic repair information on company service information websites


Years of experience

3-5

Education

AAS degree in automotive technology

Strong automotive technical writing skills

Years of Experience:

3-5 Automotive Diagnostics / OBDII

BS degree in automotive technology or equivalent is desirable

Skills

·         Excellent cross-functional communication

·         Superb presentation

·         Ability to organize data

·         Quality driven and reliable – high attention to detail

·         Strong analytical and problem-solving skills

·         Effective operational organization, time management & planning

·         Project execution. Efficient and effective solution delivery

·         Adaptive planning & flexibility - ability to respond to change, report progress, and stick to a plan

·         Skilled in the use of software, Arbotext, EPIC

·         Strong computer skills, XML/SGML, Excel, Word, Power Point

Specialized skills, knowledge or certifications unique to this role

·         Arbortext / EPIC XML/SGML experience

·         Automotive ODBII diagnostic knowledge

·         Strong knowledge of OEM and/or aftermarket diagnostic tools

·         EPA/CARB regulatory knowledge

·         German language knowledge

·         Dealer service experience

·        

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