Valley View | Ohio | United States
This position will be responsible for training dealership staff on the use of TALONes Dealer Management System (DMS) & supported products using a variety of training methods. This would include classroom, remote, webinar, onsite training, conversions, & post implementation, as well as video development (scripting, storyboarding, recording). The major responsibility of the position is to train & coach dealership staff on all TALONes modules to achieve desired expectations as far as it relates to best practices & procedures.
The incumbent will be responsible for developing & maintaining training documents used onsite during implementation, as well as classroom & remote/webinar training. When conducting training onsite, they will maintain regular communication with the dealer throughout the implementation to assure that expectations are managed appropriately. They will also provide field information back to all departments regarding special requirements to meet customer satisfaction & build on dealer relationships. Works closely with other team members to gain knowledge & transfer support information to other departments.
Must have strong written & verbal communication skills, ability to work cooperatively with project teams & ability to facilitate training. Minimum 3-5 years training experience. Automotive dealership experience a plus.
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HRU has developed a large network of available candidates nationwide, as the company has been providing recruiting and staffing services in up to 22 States for over 25 years. We specialize in engineering, IT, technical and other support services. We are able to recruit and successfully place candidates in job openings in a variety of other fields and positions as well, such as human resources, administration, management, purchasing, sales, customer service, accounting, organic chemistry and more. HRU is able to service clients, regardless of location, by assigning an Account Manager and experienced Recruiters to provide the necessary staffing and support services. Likewise, HRU may assist job seekers anywhere in the United States, regardless of location.
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